Privacy Policy

At Hajjency, accessible from https://hajjency.com/, the privacy of our visitors is one of our main priorities. This Privacy Policy explains what information we collect, how we use it and the choices you have.

If you have additional questions or need more information about our Privacy Policy, do not hesitate to contact us at [email protected]. By using our website, you consent to this Privacy Policy and agree to its terms.

Information we collect

Information you provide. If you contact us directly, we may receive your name, email address, the contents of your message and any other information you choose to provide.

Information collected automatically. Like most websites, our hosting provider records standard log files when you visit. These may include your IP address, browser type, Internet Service Provider, date and time stamp, referring and exit pages and the number of clicks. This information is not linked to anything that personally identifies you and is used to analyse trends, administer the site and keep it secure.

Cookies and similar technologies. We and our partners use cookies, local storage and similar technologies, as described below and in our Cookie Policy.

How we use your information

• To provide, operate and maintain our website;
• To improve, personalise and expand our travel content;
• To understand and analyse how visitors use our website;
• To respond to your messages and requests;
• To show advertising that helps keep our content free;
• To detect and prevent fraud, abuse and security issues.

Google AdSense and the DoubleClick cookie

We use Google AdSense to display advertisements. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of advertising cookies, including the DoubleClick (DART) cookie, enables it and its partners to serve ads to you based on your visit to hajjency.com and other sites on the Internet.

• You may opt out of personalised advertising by visiting Google Ads Settings.
• You can also opt out of some third-party vendors’ use of cookies for personalised advertising at www.aboutads.info or, in the EU, www.youronlinechoices.eu.
• Learn more about how Google uses information from sites that use its services.

Advertising partners

Third-party ad servers or ad networks may use technologies such as cookies, JavaScript or web beacons in the ads that appear on Hajjency. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of advertising campaigns and to personalise the advertising content you see. Hajjency has no access to or control over cookies used by third-party advertisers. Please consult the respective privacy policies of these third parties for more detailed information and instructions on how to opt out.

Analytics

We use Statcounter to understand how visitors use our website, for example which guides are most popular and how people find us. Statcounter may use cookies and collects information such as pages visited, referring websites, browser and device type and an anonymised IP address. We use this information only in aggregated form to improve the site. You can read more in Statcounter’s privacy policy.

Legal bases for processing (EEA and UK visitors)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the basis of your consent (for example, for personalised advertising cookies), our legitimate interests (for example, operating and securing the website) and, where applicable, to comply with legal obligations. You can withdraw your consent at any time.

Your data protection rights (GDPR)

Every user is entitled to the following rights:

• The right to access — you can request copies of your personal data.
• The right to rectification — you can ask us to correct information you believe is inaccurate or incomplete.
• The right to erasure — you can ask us to erase your personal data, under certain conditions.
• The right to restrict processing — you can ask us to restrict how we process your data, under certain conditions.
• The right to object — you can object to our processing of your personal data, under certain conditions.
• The right to data portability — you can ask us to transfer your data to another organisation or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, contact us at [email protected].

Your privacy rights (CCPA)

Under the California Consumer Privacy Act, California residents have the right to request that a business disclose the categories and specific pieces of personal data it has collected, to request deletion of their personal data and to request that a business not sell their personal data. We do not sell personal information. If you make a request, we have one month to respond.

Children’s information

Hajjency is intended for a general audience and does not knowingly collect any personal information from children under the age of 13. If you believe your child has provided this kind of information on our website, please contact us immediately and we will promptly remove it from our records.

Data retention and security

We keep the information you send us only for as long as necessary to answer your request or to meet legal obligations. We use reasonable technical and organisational measures to protect information, but no method of transmission over the Internet is completely secure.

Links to other websites

Our articles may contain links to other websites, such as official government portals, airlines or attractions. We are not responsible for the content or privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact us

If you have any questions about this Privacy Policy, contact us at [email protected] or through our contact page.